9am-7pm Mon- Thur


3 Station Approach Brent cross station LONDON NW11 9UA, UK

+44 20 7112 8878


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    It is important that repairs that fall under landlord’s responsibilities are reported swiftly. Failure to do so could cause further damage and incur you costs.

    Your landlord is responsible for:

    • the property’s structure and exterior
    • basins, sinks, baths and other sanitary fittings including pipes and drains
    • heating and hot water
    • gas appliances, pipes, flues and ventilation
    • electrical wiring
    • any damage caused by repair work

    Emergency repairs are faults that could cause a health and safety risk to either yourself, other people or serious damage to property and must be dealt with, within 24hrs of reporting.

    To report a problem or fault please fill in the form describing the problem in detail, uploading images, and a member of our staff will contact you as soon as we receive your submission.